AdVideos.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through the website and platform AdVideos.ai (the "Service"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.By accessing or using our Service, you agree to the collection and use of your personal data as outlined in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue your use of our services.1.
Information We Collect We collect several types of information about you when you use our platform, including both personal information and non-personal information.
1.1 Information You Provide to Us We collect information you provide directly to us. For example, we collect information when you:Create an account, fill out a form, or make a purchase.Submit or post content through our Services, including video ads and scripts.Communicate with us via third-party platforms, participate in a contest or promotion, request customer support, or otherwise interact with us.Provide your name, email address, postal address, phone number, payment information, and any other information you choose to share.
1.2 Information We Collect Automatically We automatically collect certain information about your interactions with us or our Services, including:
Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as searches you perform, access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
Cookies and Similar Tracking Technologies: We (and those who perform work for us) use tracking technologies, such as cookies and web beacons, to collect information about your interactions with the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as "pixel tags" or "clear GIFs") are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness.
1.3 Information We Collect from Other Sources We obtain information from other sources, such as identity verification services, advertising networks, data analytics providers, and mailing list providers. Additionally, if you create or log into your AdVideos.ai account through a third-party platform (such as Facebook or Google), we may have access to certain information from that platform, such as your name, birthday, and profile picture, in accordance with the authorization procedures determined by such platform.
1.4 Information We Derive We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases.
2. How We Use Your Information We use the information we collect for a variety of business purposes, including:
2.1 Service Delivery and Account Management To provide, maintain, and improve the Service, including managing your account, processing transactions, and providing customer support.To verify your identity when you log in and ensure the security of your account.To respond to your inquiries and fulfill any requests you may have regarding the Service.
2.2 Customization and Personalization To personalize your experience on AdVideos.ai by tailoring content, recommendations, and suggestions based on your activity, preferences, and prior interactions.To remember your preferences, including language settings and other customizations, to provide you with a seamless experience.To create user profiles that help us understand your preferences and enhance the relevance of our content and services to you.
2.3 Communication To communicate with you about your account, including account-related notifications, changes to policies, and security alerts.To send you updates about our products, services, and promotions that may be of interest to you. You can opt-out of receiving promotional emails at any time.To provide important information regarding updates to our platform, including new features, changes, and improvements.To offer customer support and respond to your inquiries via email, chat, or other communication channels.
2.4 Analytics and Performance To analyze how the platform is being used, diagnose technical issues, and optimize performance.To monitor user activity trends and usage patterns to improve the functionality and design of our platform.To collect statistical data that helps us understand how users interact with our platform, identify areas for improvement, and evaluate the effectiveness of marketing campaigns.To conduct research and analysis to enhance the quality of the Service, including testing and evaluating new features.
2.5 Legal ComplianceTo comply with applicable laws, regulations, and legal requests, including responding to law enforcement inquiries, subpoenas, court orders, and other governmental requests.To enforce our Terms of Use and other legal agreements, protect our rights, and ensure the safety of our users and the platform.To detect, investigate, and prevent illegal activities, fraud, and security breaches.
2.6 Marketing and AdvertisingTo provide you with personalized advertising and marketing communications based on your interests, preferences, and usage of our platform.To use information collected through Facebook Ads, Google Ads, and Microsoft Clarity to better understand user behavior and preferences, and serve more relevant advertisements.To create custom audiences and retarget users across different platforms to show tailored advertisements that align with your interests.To measure the performance of our marketing campaigns, including tracking conversions and analyzing metrics such as click-through rates and return on investment.
2.7 Product Development and EnhancementsTo develop and test new features, products, and services to improve the functionality and value of AdVideos.ai.To conduct beta testing of new features and gather feedback from users to refine our offerings before general release.
2.8 Fraud Prevention and SecurityTo monitor for and detect suspicious activity, unauthorized access, and other potential threats to the security of our platform.To authenticate user identities and provide a secure environment for account management and transactions.To investigate and prevent fraudulent transactions, abuse, or any other activities that may violate our policies or compromise the integrity of our platform.
2.9 Research and InnovationTo conduct internal research and analysis aimed at gaining insights into user behavior and preferences to continuously innovate and improve our platform.To compile aggregate data that helps us understand general trends, improve the user experience, and adapt our services to meet user needs.
2.10 Customer Support and FeedbackTo provide customer support and respond to your requests, issues, or questions related to the platform.To collect feedback regarding your experience with AdVideos.ai, allowing us to make enhancements based on user suggestions and reported issues.
3. Sharing of InformationWe share personal information in the following circumstances or as otherwise described in this policy:
3.1 Service ProvidersWe may share your information with trusted vendors, service providers, contractors, and consultants who access personal information to perform work for us, such as companies that assist us with analytics, web hosting, payment processing, fraud prevention, customer service, and marketing and advertising.
3.2 Business TransfersIf we are involved in a merger, acquisition, sale, or other business transfer, your personal information may be shared or transferred as part of the transaction.
3.3 Legal ObligationsWe may disclose your information to government authorities or other third parties if required by law or in the good faith belief that such action is necessary to:Comply with a legal obligation.Protect and defend the rights or property of AdVideos.ai.Prevent or investigate possible wrongdoing in connection with the Service.Protect the safety of users or the public.
3.4 Third-Party Analytics and Advertising Partners
Facebook Ads and Google Ads: We use Facebook Ads and Google Ads to deliver targeted advertisements to you based on your interests and online activities. These partners may use cookies or similar tracking technologies to collect information about your interactions with our platform and other websites to provide personalized advertising.
Microsoft Clarity: We use Microsoft Clarity to analyze user behavior on our platform, allowing us to understand how users interact with our Service and make improvements based on user engagement patterns.
3.5 Aggregated or De-Identified Information We may share aggregated or de-identified information that cannot reasonably be used to identify you.
4. Data Security We take data security seriously and use commercially reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: We encrypt sensitive information, such as payment details, during transmission.
Access Controls: Only authorized personnel have access to personal information.
Third-Party Security: We work with trusted third-party service providers who follow industry-standard security practices.However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention We retain your personal information for as long as necessary to provide you with the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the type of data and the purpose for which it was collected.
Account Information: We will retain your account data for as long as your account is active or as necessary to provide the Service.
Payment Information: We retain payment information for the duration necessary to process transactions and fulfill legal obligations.If you request to delete your account or personal data, we will endeavor to delete your information promptly, except for any data we are required to retain by law.
6. Your Rights You have several rights regarding the information we collect and how it is used, including:
6.1 Access and Rectification You have the right to access the personal information we hold about you and request corrections to any inaccurate or incomplete data.
6.2 Data Portability You have the right to request a copy of your personal data in a machine-readable format and transfer it to another service provider.
6.3 Deletion You can request the deletion of your personal information under certain circumstances. However, we may retain information if required for legal obligations or legitimate business purposes.
6.4 Object to Processing You have the right to object to the processing of your personal data, including for direct marketing purposes.
6.5 Withdraw Consent Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. However, withdrawing consent will not affect the lawfulness of any processing conducted prior to the withdrawal.To exercise any of these rights, please contact us at contact@advideos.ai. We will respond to your request in accordance with applicable law.
7. Third-Party Links Our Service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the privacy policy of every site you visit.AdVideos.ai has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.
8. International Data TransfersY our personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those of your country. However, we take measures to ensure that your data is processed securely and in accordance with this Privacy Policy.
9. Children's Privacy AdVideos.ai is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 18 without verification of parental consent, we will take steps to delete that information.
10. Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are small files stored on your device (computer or mobile device).
10.1 Types of Cookies We Use
Essential Cookies: These are necessary to provide you with services available through our platform and to enable you to use certain features.
Analytical Cookies: These track how users interact with our platform, helping us improve the Service.
Preference Cookies: These allow the platform to remember your preferences, providing you with a more personalized experience.
Advertising Cookies: These cookies are used to show you relevant ads based on your interests. We use Facebook Ads and Google Ads to serve targeted advertising, and these partners may use cookies to track your online activities.You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our platform.
11. Your Choices
11.1 Account InformationYou may update and correct certain account information at any time by logging into your account and accessing the settings section. If you wish to deactivate your account, please contact us at contact@advideos.ai. Please note that we may retain certain information as required by law or for legitimate business purposes.
11.2 Cookies Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.
11.3 Communications Preferences You may opt-out of receiving promotional emails from AdVideos.ai by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
11.4 Mobile Push Notifications With your permission, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
12. Your California Privacy Rights The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.) affords consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you.
12.1 California Consumer Privacy Act In the preceding 12 months, we have collected the following categories of personal information: identifiers, commercial information, internet or other network activity information, and inferences. For details about the precise data points we collect and the categories of sources of such collection, please see the Collection of Information section above.We collect personal information for the business and commercial purposes described in the
Use of Information section above.In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:
Categories of Personal Information: Identifiers, commercial information, internet or other network activity information, and inferences.
Categories of Recipients: Vendors, service providers, contractors, and consultants, such as companies that assist us with analytics, web hosting, payment processing, fraud prevention, customer service, and marketing and advertising.
12.2 CCPA Rights Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, sell, and disclose, (2) request deletion of your personal information, (3) opt-out of any “sales” of your personal information that may be occurring, and (4) not be discriminated against for exercising these rights. You may make these requests by emailing contact@advideos.ai with the subject line: “Requesting information under CCPA.” We will verify your request by asking you to provide information related to your account activity.
13. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. If we make significant changes to the policy, we will notify you via email or through a notice on our platform prior to the change becoming effective. We encourage you to periodically review this